| Through hard work and dedication, we at Springfield Acura would like to show you some of our numerous customers and the great things they have had to say about our dealership. |
WOW!!!
Since I got the Acura Truck (MDX ); and have been coming into the service and parts departments, I got the most respectful, professional service and treatment from you guys!! I want to thank you for being so nice and professional. I never had an Acura before and I'm very happy the got my Acura from you guys, and I am going to own an Acura all of the time now.
I especially want to make note that I am so thankful to:
1. Phil Goncalves "The Man"
2. Jaime Manay
3. Wilson Rodriguez
4. Victor Rodriguez
Thank you,
Gabriel
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Extremely Satisfied!
Extremely Satisfied with the service!
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Treated like a Queen!
I was treated like a queen! What a lovely place.
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Excellent Job!
Springfield Acura did an excellent job!
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My First Time
It was my forst time at the service center. Everyone was amazing. I love being able to make an appointment online.
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Thank you!
Thank you for your excellence!
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Excellent Treatment
Excellent treatment, enjoyed the coffee and donuts.
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Jaime was Great
Jaime Manay was patient and kind!
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Outastanding
Outstanding Service Department!!!
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Springfield Acura, Well Done!
Well done Springfield Acura, you guys did an excellent job!!
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Jaime and crew!
Jaime and the rest of the staff were excellen, Thanks!!
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Excellent Service
Excellent service provided by James Walker & staff. We really appreciate it!!
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Service provided by James Walker & everyone at Springfield Acura
To whom it may concern:
I would like to extend mu sincere appreciation to all the Springfield Acura employees, This letter is not only for James Walker but is also includes the men who do the repairs, the parts department, the department where you pay your bill and also the young men who check your car when you enter or leave the premises.
The reason I continue to use the service at Springfield Acura is directly attributed to the immediate concern of James Walker, however, I would like also like to include Victor, Jessie and Jaime as well as Robert who always greet me with a friendly smile.
The employees at Springfield Acura go out of their way to ensure the customers are satisfied. This is why most of us continue to return instead of using a local mechanic. The reason I came in yesterday was because I did not know how to hook up my new bluetooth phone to my 2005 RL and Victor was most cooperative and provided me with a list of Verizon phones that were compatible.
In mu opinion, James Walker has always provided me with excellent service and puts my mind at ease whenever a message appears on my car screen. He has always put my safety as a top priority. That is what customers are looking for but I want it known that I do appreciate everyone of the employees in Springfield.
"Report Card" should read A+++++ for Springfield Acura.
Sincerely,< ...more
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Great Service
I am very pleased with the service I have receieved from Springfield Acura. Thank You.
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Thank you
Scott was very courteous and helped me pair my cell phone. He did it step by step with me.
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I was treated with respect
I was treated with respect. Everything I needed was done in a timely manner.
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Great Service
I want to thank you again for going out of your way to help me today with respect to the remote starter for my 2003 Acura MDX. It would have been so easy for you to say "sorry, that's not our policy" and that would have been that. Instead, you addressed my concern and fixed my problem! So, instead of being upset and dissatisfied, I am pleased to highly recommend the service department to all my friends who have Acuras. And, of course, I will return the next time my car needs service. I hope that I am one of the individuals who receive a survey with respect to my visit today so that I can give your facility a high mark!
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You Did It Again
Dear Mr. Ciasulli-Your employees did it again. I have just completed the purchase of my third Acura from your dealership in the last five years. All your employees made my purchase a pleasure. Each employee conducted themselves in a competent and professional manner. I have had the option of purchasing cars at other dealerships but refuse to do so. Your employees have made me a permanent customer of Springfield Acura.
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Outstanding Facility
I received outstanding service. The complimentary car wash was greatly appreciated and the waiting area was excellent with complimentary coffee and donuts.
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Friendly Service
Denise was extremely helpful and friendly. The service department did great work. Keep smiling! Never had a problem!
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Number #1 Dealership
This dealership has always provided me with excellent service in all departments, starting with the Sales Department to Service and Parts. I will get my next Acura here and recommend all my friends and family to get their Acuras here.
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Professional Service
Service was GREAT! Everyone is very friendly and professional... especially Jim Walker.
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Willing to Travel
I have used your service department although I live in Monroe Township (45 minutes away) because I have always been pleased at the way they serviced my vehicle.
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Feeling like Family
Jim Walker makes a ten year customer feel like family. He and Denise always give the best service possible even for a highway store.
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Job Well Done
Service technicians were excellent. The job was done on time and expertly finished. The service technicians advised me on future services needed.
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Knowledgeable Staff
The Service Consultant showed great knowledge and courtesy. The repair was fast and as promised. I even received a complimentary car wash!
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